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Cari Boland


Business Manager
Mt Hood Vacation Rentals

Cari has 17 years of experience in the Vacation Rental industry. Cari grew up in Mt Hood Oregon. She attended Eastern Oregon State University for 2 years, studying nursing. Missing her family, the green trees and the majestic Cascade Mountain Range, Cari moved back to the Mt Hood area in the summer of 2003, when she came to work at Mt Hood Vacation Rentals. Cari brought with her experience with reservations and customer service from working at other Mt Hood area resorts. Cari’s ability and willingness to learn new skills quickly coupled with her knowledge of the area and her friendly personality combine to make her the perfect fit for Mt Hood Vacation Rentals. Cari is the “glue” that keeps the front office and property care department functioning. Cari is a creative knitter and an enthusiastic gardener in her spare time. 

Joe Refosco

Past President
Taylor-Made Deep Creek Vacations
McHenry, MD

With over 25 years in the hospitality industry, Joe Refosco has been involved with vacation rental management for more than 11 years. His experience is varied with focuses that include hot tub and pool service, laundry layout and daily functions, housekeeping, maintenance, general management, and property service programs with renting and non-renting homes.  
Joe has been instrumental in developing two different laundry facilities from the ground up both of which produced a return on investment within two years. A leader in efficiency, he has streamlined processes and services to better meet the needs of guests and owners. His efforts have made profit centers out of departments that normally see a flat or subpar performance.  
He started Taylor-Made Deep Creek Vacations & Sales with his wife, Jodi Refosco, and brother-inlaw, Chad Taylor in 2008. Together, they have grown the company to become the largest vacation rental management firm in the Deep Creek Lake area with over 350 homes and 125 non-vacation rental homes. Joe is the President of Vacation Rental Housekeeping Professionals and strives to keep our industry on the cutting edge for housekeeping, maintenance and laundry.  

Tim Cafferty

Outer Banks Blue and Sandbridge Blue Realty Services

The proud dad of 8 who stuck it rich when he married Deb, Tim Cafferty is a die-hard fan of the University of North Carolina Tar Heels and the Owner of Outer Banks Blue and Sandbridge Blue Realty Services. Between the two companies Tim has more than 400 properties under management in North Carolina and Virginia and a staff that makes him look good every day. A former 3 time president of VRMA Tim has been in the Vacation Rental Industry his entire life as his father was one of the original REALTORS on the Outer Banks and started a vacation rental firm in 1964. 
Tim is well known in the Vacation Rental Industry as an innovator and early adopter of trends, and is also known as the Co-host of the popular Professional Vacation Rental Manager’s Podcast “Sea To Ski With Sarah and T” where he shares his extensive knowledge of the industry and interviews top vacation rental managers to get insights about how to do our business better every day.  

He’s proud to be serving his first term on the board.  

Michelle Williams

General Manager
Atlantic Vacation Homes
Gloucester, MA

Michelle Williams is the General Manager of Atlantic Vacation Homes in Gloucester, MA. Michelle joined the vacation rental industry in 2015 after spending nearly two decades as a digital consultant, specializing in user experience strategy & design. She is currently on the Board of Directors of the Vacation Rental Housekeeping Professionals and also sits on the Board of Discover Gloucester, a regional destination marketing organization. Michelle holds a Bachelor of Arts degree in English from Yale University.  



Sean Kemper

Kemper Industries 

My cleaning career began in New Orleans with global cleaning industry leader Ecolab in 1999. I worked my way up to District Manager based out of Chicago. I guess you could say cleaning chemicals run through my veins because when I got the call from my father, who also owned a chemical manufacturing company, I decided to take the challenge and utilize the wealth of knowledge I had gained to help grow our family business in South Alabama, Kemper Industries. Over the past 10 + years, we have grown our product line by using new generation of surfactants and by delivering on our promise of products that are both safe AND effective. As a family owned and operated business, we take pride in our product line not only by manufacturing safe and effective cleaning products but also the ability to design custom cleaning programs to fit all our customer’s needs. VRHP has helped us grow our line through strong relationships and the expertise to help our customers solve tough cleaning concerns.  

Jill Hatfield 2017 Heatshot

Jill Hatfield 

Rental Manager/Broker
Wrightsville Sands Realty 

I have been in the business 10 years.  Starting in the Vacation Industry happened by chance after leaving the teaching profession.  After starting at Bald Head for a summer job working the front desk, I decided to try a new profession.  I got my Real Estate License and became property manager. Two years ago, I made the leap to Wrightsville Beach to work with a small company as the Rentals Manager. When not in the office, I enjoy kayaking, swimming and playing with my 3 dogs. 


Amy (Lundblad) Demoreski 

Director of Housekeeping
Five Star Beach Properties  

I have been working in the Vacation Rental industry for 6.5 years. As part of a small company I’ve built a very well rounded knowledge base in property management, reservations, marketing, owner and guest relations and concierge services over the years. I took on housekeeping in 2013 and have been keeping busy ever since. I have a true passion for customer service and relationship building – both of which I get the opportunity to develop while leading a great team of housekeeping crews and inspectors!