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2017 VRHP National Conference

When:
Monday, November 6, 2017, 4:00 PM until Wednesday, November 8, 2017, 5:00 PM
Where:
Gatlinburg Convention Center
234 Historic Nature Trail
Gatlinburg, TN  37738
Category:
Conference
Registration is required
Payment In Advance Only
Registrants & Fees
$329.00
 
$399.00
$658.00
 
$798.00
$987.00
 
$1,197.00
$1,316.00
 
$1,596.00
$1,645.00
 
$1,995.00
$1,974.00
 
$2,394.00
$2,303.00
 
$2,793.00
$2,632.00
 
$3,192.00
$1,500.00
 
$1,500.00
$329.00
 
$399.00
Hotels & Lodging Offering VRHP Discounts

Royal Townhouse Hotel      800-453-5540 *Please call to reserve at discounted rate*
937 Parkway     
www.riversidehotels.com     
2 Min. Drive  / 1 Min. Walk
$49.95 Sun-Thurs
$59.95 Fri-Sat     
Double/Double Room     
Complimentary Wi-Fi 
Refrigerator/Coffee Maker 


Reagan Resort Inn     800-933-8674 *Please call to reserve at discounted rate*
938 Parkway 
http://www.reaganhotels.com/reagan-resorts-inn.htm 
2 Min. Drive  / 1 Min. Walk 
$67.99     (You will need to reference "VRM Conference" in order to obtain this discounted rate)
Standard Room
Complimentary continental breakfast 
Complimentary Wi-Fi 
Refrigerator/Coffee Maker 


Hampton Inn Historic Nature Trail     865-436-4878 *Please call to reserve at discounted rate*
520 Historic Nature Trail
http://hamptoninn3.hilton.com/en/hotels/tennessee/hampton-inn-gatlinburg-historic-nature-trail-GATNTHX/index.html
3 Min. Drive  / 5 Min.  Walk 
$119.00     
King w/ sofa bed or Double Queen Room     
Complimentary Hot Breakfast 
Complimentary Wi-Fi 
Heated Outdoor Pool & Spa                      

If you are looking for lodging other than a hotel room, consider Cabins For You, who has graciously offered a 20% discount to any National Conference attendee. 
Use promo code VPHP2017 for 20% OFF 
http://www.cabinsforyou.com/   Call today! 
800.684.7865


2017 VRHP National Conference & VRM Intel Live Agenda
Please join us for a very special VR Community event as VRHP joins forces with VRM Intel Live to deliver an event you are sure to remember!
We are offering FOUR tracks for attendees!

Final Gatlinburg Agenda

Sessions marked blue are VRHP tracks.
Sessions marked red are VRM Intel Live tracks
Unmarked events include all attendees. 


Monday - November 6th, 2017



6:30 pm to 8:00 pm - Opening Reception


Tuesday - November 7th, 2017



8:00 am to 8:30 am - Breakfast & Sponsor update

8:30 am to 10:15 am - Keynote - with Byrd Baggett, Best Selling Author, Book of Excellence: True Growth: Simple Insights on How to Live and Lead with Authenticity

10:15 am to 10:45 am - Break in Vendor Showcase

10:45 am to 11:30 am - Round Table Discussions & Kickoff Sessions

VRHP Tracks - Round Table Discussions
Lost & Found
Working Through the Stress of the Season
Working With Other Departments
Marketing Your Department to the Owners
Buying & Selling Vacation Rental Companies
Company size: 0 - 50
Company size: 51 - 120
Company size: 121 - 500
Company size: 501 +
Company location: Beach
Company location: Mountains
Company location: City
VRM Intel - Management Track - 
Keys to Leadership & Management - Q&A with Byrd Baggett and Panel
VRM Intel - Marketing Track - Managing an In-House Marketing Department - with Katrina Murray, Tybee VR


11:40 am to 12:30 pm - Concurrent Sessions
VRHP Tracks - Round Table Discussions CONTINUED 
VRM Intel - Management Track - Skipping Over the Pitfalls in Changing PM Softwarewith Doug Macnaught
VRM Intel - Marketing Track - Increasing Website Conversion Rateswith Brandon Sauls, CEO ICND

12:30 pm to 1:45 pm - Lunch 

1:50 pm to 2:40 pm - Concurrent Sessions
VRHP - Leadership Track - Guest Service Training for Housekeeping Staff - with Jodi Refosco 
VRHP - Operations Track - Setting Up Piece Rates - with Durk Johnson
VRM Intel - Management Track - Benchmark Reporting and Revenue Management - with Amy Hinote and Gene Brothers
VRM Intel - Marketing Track - The Universe of Digital Property Display - with Suzi Cusack


2:45 pm to 3:30 pm - Concurrent Sessions
VRHP - Leadership Track - Creating and Managing Budgets & Financial Statementswith Ben Edwards, President, Weatherby Consulting
VRHP - Operations Track - Linen Life Expectancy and Different Types of Linen (Show & Tell)PANEL
VRM Intel - Management Track - Property Care Trends & Technologywith Jeremy Gall, Founder, Breezeway and Co-Founder, FlipKey
VRM Intel - Marketing Track - Lead Aquisition & Conversionwith Matt Renner & Ryan Bailey


3:30 pm to 4:00 pm - Break in Vendor Showcase

4:00 pm to 5:00 pm - Concurrent Sessions
VRHP Tracks - Best Practices in 2018 for Housekeeping & Maintenancewith Stephen Craig, Pro Resort Housekeeping
VRM Intel Tracks - 
The Real Truth of Working with OTAs - Unfiltered and Updatedwith Steve Milo

6:30 pm to 9:00 pm - Dinner and Open Bar

SkyRide to Ober Gatlinburg Lounge Restaurant for dinner (Inclusive in your Registration!)
https://obergatlinburg.com/all-activities/restaurants/


Wednesday - November 8th, 2017


8:00 am to 9:00 am - Breakfast and Sponsor Update 

9:00 am to 9:50 am - Keynote - The Rebuilding of a Destination : Gatlinburg's Success Story - with Mark Adams, President & CEO of Gatlinburg Convention & Visitors Bureau

9:50 am to 10:40 am - Concurrent Sessions
VRHP - Leadership Track - The Cost of Disengaged Employees - with Sue Jones, Owner HR4VR (Formerly KLS Group)
VRHP - Operations Track - Linen Building an In-House Laundry Facility - with Joe Refosco
VRM Intel - Management Track - Becoming a Technology Enabled Vacation Rental Manager - PANEL
VRM Intel - Marketing Track - Listing Site and OTA Independence - with Amber Mayer


10:40 am to 11:10 am - Break in Vendor Showcase

11:10 am to 12:00 pm - Concurrent Sessions

VRHP - Leadership Track - Generating Income for Your Housekeeping Department - with Stephen Craig, Pro Resort Housekeeping
VRHP - Operations Track - Sustainable Products and Green Certifications - with Sean Kemper
VRM Intel - Management Track - Credit Card Processing, Travel Insurance and Smart Home - PANEL
VRM Intel - Marketing Track - Online Marketing Strategies - with Peter Scott, CEO Bluetent

12:00 pm to 1:00 pm - Lunch and Sponsor Update

1:10 pm to 2:00 pm - Concurrent Sessions
VRHP - Leadership Track - Housekeepers: Guardian of the Brand - with Tim Cafferty Owner, Outer Banks Blue
VRHP - Operations Track - Q & A : What's on Your Mind? - PANEL
VRM Intel - Management Track - Finding New Revenue Streams - PANEL 
VRM Intel - Marketing Track - Email Marketing Workshop - with Heather Weiermann

2:10 pm to 3:00 pm - Concurrent Session 
VRHP Tracks - People Analytics: Making Decisions Based on Facts & Figures, then Q&A with New Executive Housekeeper of the Year - with Sue Jones and Durk Johnson 

VRM Intel - Management Track - Stronger Together : Leveraging Your Sphere of Influence - with Tina Upson, CEO LiveRez 
VRM Intel - Marketing Track - 2018 Marketing Strategies - with Matt Bare 

3:00 pm to 3:30 pm - Break in Vendor Showcase

3:30 pm to 4:30 pm - Panel - Where the Vacation Rental Industry is Heading : with Clark Twiddy, Miller Hawkins, Jodi Refosco and Amy Gaster


Vacation Rental Housekeeping Professionals
PO Box 1883
Kill Devil Hills, NC 27948
info@vrhp.org

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